In the News: Vista Radiology Welcomes Revenue Cycle Manager Kristiana Hollow

Vista Radiology Welcomes Revenue Cycle Manager
Kristiana Hollow

Knoxville native, Kristiana Hollow, joins Vista Radiology, PC as the new Revenue Cycle Manager. With over 27 years of healthcare consulting experience, Kristiana brings a passion for practice management to Vista’s business operations team. A love for teaching led Kristiana to Pellissippi State Community College where she taught a wide array of Health Administration courses. Kristiana was called upon by a variety of clients over the years to aid in setting up physician owned practices, and admits she likes the challenge of identifying problems and recommending practical solutions. In her spare time, Kristiana enjoys running, reading, and volunteering as an ELL teacher for Access Cultural Diversity.

Physician Highlight: Keith Woodward, M.D.

Physician Highlight:
Keith Woodward, M.D.

Keith Woodward was born and raised in Tennessee. He grew up in Memphis where he obtained an undergraduate degree in Electrical Engineering at Vanderbilt University. Choosing the medical field was an easy choice for Dr. Woodward. He wanted to be hands-on in helping others as well as play a role in advancing the field of medicine. Dr. Woodward was the first member of his family to become a doctor since his great-great-grandfather, who was a Confederate surgeon during the Civil War.

Dr. Woodward earned his medical degree at the University of Tennessee College of Medicine in Memphis and completed his residency at Baptist Memorial Hospital in Memphis. Dr. Woodward is dually trained completing a fellowship in vascular and interventional radiology at the Miami Cardiac & Vascular Institute in 2002 and a fellowship in neuro-interventional radiology at Vanderbilt University in 2005. Dr. Woodward was the first neuro-interventional radiologist in Knoxville.

As a doctor with an interest in electrical engineering, the field of neuro-interventional radiology made perfect sense to Dr. Woodward. “Using advanced imaging to navigate to areas in the brain in order to help someone, gives me an incredible sense of accomplishment,” he shared.

When asked how specific technology advancements have impacted his role, he explained, “The ability to combine advanced imaging, artificial intelligence (AI), and robotics to fight strokes has made me a better physician and provided better outcomes for many stroke patients.”

Dr. Woodward admits that one of his greatest challenges is helping families understand that they must act quickly to get a stroke patient to the hospital; otherwise, he cannot help them. “Strokes usually do not hurt or cause pain. In fact, a patient may even be unaware they are having a stroke,” he explained. He feels frustration, at times, that he is unable to improve a patient outcome because they did not seek help in time. A five minute neuro-interventional procedure can literally save a person’s life if medical care is sought quickly.

When asked why he chose to join Vista Radiology, Dr. Woodward shared, “Vista has always been on the leading edge of radiology as the first to provide stroke care in Knoxville and the first to embrace new technologies in stroke diagnosis.”

In his spare time, Dr. Woodward participates in stroke research and has been featured in several medical and news publications.

East Tennessee Children’s Hospital Honors Clifford J. Meservy, M.D.

East Tennessee Children’s Hospital Honors
Clifford J. Meservy, M.D.

Clifford J. Meservy, M.D. was honored in a ceremony hosted by East Tennessee Children’s Hospital for his over 32 years of service in a gathering of collegues, family and friends.  Dr. Meservy was presented as an honorary medical staff member by Dr. Glaze Vaughn.  Surrounded by his former team members, he also received a designation naming the hospital’s radology reading room in his namesake. Dr. Meservy was the first pediatric radiologist in East Tennessee when he began his tenure in 1988.  He credits his standards for quality and excellence to his earlier training and fellowship at Children’s Hospital Medical Center in Cincinnati, OH.  Dr. Meservy is enjoying the relaxed pace of his retirement with his wife, children and grandchildren.

A Patient Story – Gloria

A Patient Story – Gloria

Gloria, originally from California, moved with her son and daughter-in-law to begin a new adventure in East Tennessee last year. Gloria admits how happy she is that they chose to all live together in the same house especially with the events that transpired just a few weeks ago.

Gloria’s cardiologist recently discovered that she needed to remove the loop recorder, that was monitoring her ongoing symptoms of Atrial Fibrillation, and replace with a pacemaker. She stopped her blood thinners in preparation for the procedure. The next day, she was just sitting down to enjoy a salad with coffee when she knew there was a problem. Gloria called for her daughter-in-law Cindy to help.

When Cindy entered the room, she immediately knew Gloria was suffering from a stroke. She was slumped over in her computer chair with her left side unable to move. Cindy called 911.

When Cindy and her husband arrived at Ft. Sanders Regional Medical Center, they were told that Gloria had been rushed into emergency surgery. As it turns out, she had suffered a rare simultaneous double stroke on both sides of her brain. Dr. Keith Woodward, neuro-interventional radiologist with Vista Radiology, performed the life-saving procedure.

When Gloria awoke, she turned to Dr. Woodward and said, “Thank you for saving my life!”

Gloria spent 24 hours in NICU all the while joking and entertaining the medical staff. She even requested from the team, “Can I go to KARM, it’s discount day!” Despite some mini episodes following the stroke, she was able to move around and eat dinner by herself. She reported no pain from the procedure and was able to return to her normal routine at home 5 days following her stroke.

One thing is for certain. Gloria is full of life – and humor! When describing the unexpected physical changes as a result of nerves reconnecting in her face following the procedure, she said, “It’s like I had a face lift and all of my wrinkles have been released!”

The doctors agreed that Gloria is a walking miracle having suffered two simultaneous strokes and still able to walk and talk normally. “It is by the grace of God that I have a second chance at life,” shared Gloria. She continued, “It wasn’t my time yet!”

In the News: Vista Radiology Welcomes Operations Manager Susanne Nelms

Vista Radiology Welcomes Operations Manager
Susanne Nelms

With over 25 years of healthcare management and operational experience, Susanne Nelms is a seasoned healthcare professional with areas of expertise in physician practice management with a focus in day-to-day Operations, Recruitment, and Business Development.  Susanne received her Bachelor’s Degree in Business Administration from the University of Tennessee in 1990 and remained in the Knoxville area where she has worked the majority of her career in various large physician practice entities.  In her free time, she enjoys cooking, reading, and doing arts and crafts.